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Description: To Enhance and Contribute in the Growth of the
Company through Business Development, smooth flow of financial and
non-financial transactions at the branch level, Revenue Generation,
Profit and Cost Management, Customer Acquisition and Retention.
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Ensuring
that the financials of the branch are under control and the branch
adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML)
norms at all times.
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Providing
advisory services to corporate & high net-worth customers on funds
management while maintaining relationship with Key Accounts.
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Responsible
for dealing with external and internal auditors and inspections and compliance.
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Supervising
Key Areas including Marketing, Business Channel Development, Team
Development, Cost Management, Revenue Generation.
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Monitoring
the branch sales targets, conceptualizing & implementing competent
strategies in coordination with the branch and the sales team with a view
to penetrate new accounts and expand existing ones for a wide range of
financial products & services.
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3.Phone Banking Officers - Domestic and
International Process
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Description: The incumbent is responsible for managing
customer queries / complaints in voice process (inbound &
outbound).
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Location: Thane, Hyderabad.
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Key
Deliverables:
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Handle and resolve customer complaints/ queries
over phone.
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Provide customers with relevant product and
service information.
·
Cross sell new product and service opportunities
to customers over phone.
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Provide feedback to the team leaders about product
/ process.
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Key
Skills:
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Good Communication Skills (English & Hindi
Language).
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Open to work in rotational shifts.
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Qualifications:
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Age
less than or equal to 28 years.
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Graduates
in any discipline.
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0
- 2 years experience in call centers handling domestic and
international customers.
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4.
Sales Officer
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ICICI Bank hires young graduates to join its dynamic
front line Sales Force. The selected applicants are trained at
ICICI Bank Sales Academy. This training ensures that the applicants
are well equipped in Selling Skills, Product Knowledge and Rules
and Regulations pertaining to the job responsibility. The Sales
Academy is one-of-its kind in the world and confers on its
participants a Certification in Sales Management. The details of
the job responsibility and the Sales Academy are outlined below.
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Education: Graduates in any stream (Engineers & MBAs
ineligible)
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Age: 20 to 26 years
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Job Responsibilities:
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Responsible for achieving the monthly sales targets,
assigned to him/her, for various products and services offered by ICICI
Bank.
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Cross sell new product and service opportunities.
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Market mapping, customer mapping, competitor mapping
in the geography assigned.
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Proactively identify sales prospects and do business
development activities in the geography assigned.
·
Follow up on new leads and referrals to generate
business.
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Follow the various internal guidelines and procedures
of the bank.
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Ensure customer satisfaction.
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Resolve customer queries/issues.
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Maintain periodic status reports, including daily
activity report and calls/follow-ups made.
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ICICI Bank Sales Academy
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ICICI Bank Sales Academy offers a Certification in
Sales Management. The program has been designed to attract bright
young graduates who want to build a career in sales function. The
course curriculum has been designed by ICICI Bank to groom the
aspirants for taking over the front line sales function in the
Bank. All the candidates trained at the ICICI Bank Sales Academy
join the sales force of the bank.
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5.Chartered Accountants
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Location: Across India.
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Experience: Min 0 years
& Max 8 years
Click
here to apply
Click
here to apply
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6.Wealth
Manager - Wealth Management Group
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Job
Purpose:
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Monitor and address HNI
clients’ banking and Investment requirements, use financial
acumen and investment expertise to review a client’s personal
data, align clients’ need through superior service,
seamlessly align service delivery for enhanced experience;
thereby helping the client to reach his short term and long
term investment goals.
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Key
Deliverables:
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The objective of this job is
to increase overall financial revenue being generated from
the set of HNI accounts mapped with asset and liability
targets by means of:
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Main
deliverables are building and maintaining long term
relationships, deepening relationship (growing relationship
value) and growing revenues
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By
reaching out to all mapped clients on a periodic basis
(defined) and cross selling as many products as possible (as
per the demographic, lifestyle and risk profiling)
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By
providing seamless and superior service delivery
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By
ensuring compliance with key regulatory and bank level
requirements
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Responsibilities:
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Focus on business development
across liabilities, assets & fee to sustain and achieve
growth in relationship value, revenues & improved client
stickiness
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Achievement of product-wise
targets
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Formulate outbound and inbound
sales plan to acquire new HNI customers for increasing
customer base of the portfolio.
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Ensuring regular availability
of Research material and inputs to the client
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Conduct risk profiling of all
mapped clients for better advisory on investment needs
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Ensuring client contactability
at all times through updation of latest contact details in
all necessary systems
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Regular contact with all
mapped clients through weekly / monthly calls
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Resolution of queries of all
mapped clients within TAT specified
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Ensure compliance through
regular process checks and self-audit scores
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Other
Responsibilities
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Ensuring regular updation of
call reports in relevant system
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Ensuring need based product
approach towards clients and regular reporting of product
penetration
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Mandatory certifications
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Managing relationships to
improve relationship value of existing customers
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Qualifications:
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Grade
range: AMII
to MMI
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Experience: Min 8 years & Max 12 years
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Job
Locations: Kolkata,
Delhi NCR, Chandigardh, Lucknow, Mumbai, Pune, Bengaluru,
Chennai, Hyderabad
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