ICICI BANK
Phone Banking Officers - Domestic and International Process
Phone Banking Officers - Domestic and International Process
Description: The incumbent is responsible for managing customer
queries / complaints in voice process (inbound & outbound).
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Location: Thane, Hyderabad.
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Key Deliverables:
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·
Handle
and resolve customer complaints/ queries over phone.
·
Provide
customers with relevant product and service information.
·
Cross
sell new product and service opportunities to customers over phone.
·
Provide
feedback to the team leaders about product / process.
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Key Skills:
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·
Good
Communication Skills (English & Hindi Language).
·
Open
to work in rotational shifts.
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Qualifications:
·
Age
less than or equal to 28 years.
·
Graduates
in any discipline.
·
0 -
2 years experience in call centers handling domestic and international customers.
MORE DTEL www.instajobsolutions.blogspot.in
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